Purchased the DHC-1 Chipmunk with the DVD backup disc from you earlier this week. When I insert the disc it begins the
installation process up to and including confirming the FSX destination folder for the installation. When I click "Next" at that
point I get the following message from the Install Shield Wizard:
"Unable to confirm a valid purchase of the product in your customer account"
The installation process then terminates and doesn't allow me to go any further. This would seem to indicate that it thinks I'm trying to do a download of the product. I always install from your backup discs as my flightsim rig is not connected to the internet, and have never encountered this before.
Any thoughts on what might be causing it?
"Too much flight simming is barely enough"